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Experiencing a security issue right now?

We’re here to help you take action to get things sorted out.

Suspicious email or text message

Are you receiving phishing or suspicious emails or text messages Contact us immediately using one of the channels below.

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Fraud and unusual account activity

Are you receiving phishing or suspicious emails or text messages? Contact us immediately using one of the channels below.

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How Foundo protects you

  1. uil:lockAccount Security
  2. lucide:file-key-2Data Security
  3. ic:outline-privacy-tipFraud prevention

How we secure your account

Encryption

Our website uses industry-standard encryption to ensure protected transmission of data (HTTPS): AES-256 bit or better for RDS and S3 data encryption for data at rest and TLS 1.2 or better for transit.

Idle lockouts

foundo forces automatic signouts after inactivity to prevent unsanctioned access or use of the user’s account. ‍

Security policy

foundo enforces a strict content security policy and iFrame protection to mitigate the threat of attacks such as ClickJacking

How we secure your data

Secure ID and password

foundo enforces strong password requirements and supports mobile biometric authentication (Face ID/Touch ID).

Activity confirmation

foundo leverages both automated and manual review mechanisms to confirm account changes such as password resets.

Identity verification

foundo customers are able to set up two-factor authentication so that even knowing a user's password is not enough to compromise their account.

Device verification

We require a one-time authorization for each browser on every device you use to sign in to foundo, which ensures only your approved devices and IP addresses can access your foundo account.

Single Sign-On (SSO) integration

foundo' SSO feature enables a secure — yet seamless — login experience through identity providers like Okta.

How we prevent fraud

foundo is using sophisticated software to detect patterns of fraudulent activity. These systems can identify unusual behavior and flag it for deeper review.
If we detect that the payment/transaction may be a scam, we’ll send email warnings, which you should never ignore. Take your time to consider the situation before making a decision and consult with us if you’re in doubt.
foundo ensures the security of its emails through the implementation of Brand Indicators for Message Identification (BIMI) and Verified Mark Certificates (VMCs). Every email we send includes a verified blue Gmail checkmark, helping users distinguish legitimate senders from impersonators.

How Foundo protects you

  1. ion:key-outlineProtect your account
  2. pepicons-pencil:personPersonal Information
  3. ic:sharp-phoneReporting Fraud

Protect your Foundo account

Protect your passwords

Choose strong, unique passwords, and store them in a password manager if possible. This can prevent fraudsters from gaining access to your online Foundo account or linked email accounts and helps prevent ID theft.

Protect your card number

Only enter your card number in checkout on trusted sites. Never send your card number over email or other messaging platforms. Make sure you have an encrypted connection.

Be vigilant about suspicious requests

Foundo will never ask you to divulge your personal information by email or text or ask for your full card number. Please do not click any unsolicited links or open any attachments. Contact Foundo Support if you’re unsure about the legitimacy of a request.

Monitor your transactions

Regularly review your transaction history to ensure all payments are expected and legitimate. If you suspect that someone has gained unauthorized access to your account, please contact your KAM or support team.

Keep contact information updated

Make sure your email and phone number are always up to date so that we can reach you immediately if we detect any suspicious activity.

Stay aware of scams

Fraudsters try to gain access to sensitive information like credit card numbers by posing as reputable sources. Avoid this by navigating directly to tryjeeves.com. If you encounter a scam such as a fake Foundo website or ad, please report it immediately.

How we secure your data

Secure ID and password

foundo enforces strong password requirements and supports mobile biometric authentication (Face ID/Touch ID).

Activity confirmation

foundo leverages both automated and manual review mechanisms to confirm account changes such as password resets.

Identity verification

foundo customers are able to set up two-factor authentication so that even knowing a user's password is not enough to compromise their account.

Device verification

We require a one-time authorization for each browser on every device you use to sign in to foundo, which ensures only your approved devices and IP addresses can access your foundo account.

Single Sign-On (SSO) integration

foundo' SSO feature enables a secure — yet seamless — login experience through identity providers like Okta.

How we prevent fraud

foundo is using sophisticated software to detect patterns of fraudulent activity. These systems can identify unusual behavior and flag it for deeper review.
If we detect that the payment/transaction may be a scam, we’ll send email warnings, which you should never ignore. Take your time to consider the situation before making a decision and consult with us if you’re in doubt.
foundo ensures the security of its emails through the implementation of Brand Indicators for Message Identification (BIMI) and Verified Mark Certificates (VMCs). Every email we send includes a verified blue Gmail checkmark, helping users distinguish legitimate senders from impersonators.